Trauma is a result of terrifying or scary events or situations. A child may personally experience the event or be a witness to such an incident. An event or incident might occur one time or it may happen on several occasions over time. Trauma occurs when we become overwhelmed by the impact of the event, and we struggle to use our coping skills.
It is important to know that there are many normal responses to traumatic situations. Therefore, it would be typical to see any of the following responses to in your child.
Our HOTLINE Service is dedicated and responds to the Community within 60 minutes. Our Trauma Responders provide screenings and crisis intervention services on the phone and/or face-to-face consultations to children, teens and their families. The goal is to deescalate a crisis, determine the level of care necessary to meet the individual immediate needs, develop alternatives to involuntary hospitalization and coordinate needed services.
Mon-Fri 8am-12pm & Sat-Sun 3pm-12am
Services Are Free of charge.
Call our dedicated Hotline 1-833-987-2862
Our 24/7 On-Call and Face to Face Service is dedicated and responds to the Jacksonville Sheriff Office (JSO) within 60 minutes to an incident (On-Scene). Our Trauma Responders provide immediate, short-term crisis counseling and stabilization to children, teens and their families who just witnessed a traumatic event. *JSO has a dedicated phone number.
Listen to your child, but don't force them to share. They may repeat their story many times, but this is normal. Check to see what they know about the event and find out what their perceptions are. Don't jump to conclusions!
Be honest and provide accurate facts about the event. If you don't know an answer, that is okay, just always be truthful. Reassure children that they are safe and loved, and that people are doing everything they can to make this a safer world. Help your child keep a "normal" routine, as much as possible.
Assure the child that the event is not his or her "fault."